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Shipping & Returns

DVD Returns Policy

RealTime Health will offer you an exchange or refund if:

  • Goods are damaged or faulty through no fault of your own
  • Goods are supplied incorrectly  
  • Goods vary from their description on the website (or any sample provided)

A receipt or other satisfactory proof of purchase is required.

Please choose carefully as RealTime Health will not provide you with a refund or exchange if you simply change your mind. If your DVD is faulty, please notify us within 14 days of receiving the product. Please contact info@realtimehealth.com if you wish to return an order. We will then advise you of the returns and replacement procedure. Any returning items are shipped at the owners risk and RealTime Health will not take responsibility for any items that are lost or damaged due to the negligence or fault of a third party.   


We can ship to virtually any address in the world. Delivery times may vary, especially during peak times. We aim to deliver your order within 7-10 business days. 

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